Help & support

Answers to common questions — and how to reach us.

How do I find my school's store?

On the home page, start typing your state, pick it, then search for your school. You can also browse every active store under Schools & Org Stores.

Do I need an account to order?

No — you can check out as a guest. An account lets you track orders, save ad designs, upload photos, and manage your stores.

How are yearbooks delivered?

Yearbooks are distributed in class at school — there's nothing to ship and no delivery fee.

Can I personalize a yearbook?

Yes. On the yearbook product page you can add the student's name and the Personalization Upgrade (name on the cover plus custom pages).

How do I pay an invoice from my school?

Use the Pay an Invoice page, enter your invoice number, and pay the balance securely.

Still need help?

Email our support team and we'll get back to you within one business day.